“This course took a feared and dreaded job and turned it into an exciting and fulfilling ministry!”
“People who were hesitant about visiting inactive members are now doing it confidently.”
“We’re now more careful in how we relate, not only to inactive members but also to visitors—those whose relationship to the church is unknown to us.”
“The course convinced us of the urgent need to reach out to inactive members and then showed us how to do it.”
“We learned that what we sometimes casually say to inactive members can really hurt.”
“The emphasis on how to retain people caused us to look more closely at how well we care for those who are hurting and in need.”