Module 1. Hopes and Expectations
Module 2. How to Handle Chance Encounters
Module 3. How to Guarantee 100% Success
Module 4. How to Reach Out and Set Up Visits
Module 5. How to Converse Comfortably
Module 6. How to Invite Gently
Appendix A: The Spiritual Significance of Caring for Inactive Members
Appendix B: How to Listen Effectively to Inactive Members
Appendix C: How to Deal with the Anger of Inactive Members
Appendix D: Ideas and Samples for Publicizing the Course
Appendix E: Two Resources for Preventing Inactivity